Robert does an excellent job. Is courteous and knowledgeable.
Very nice people. quick and good quality.
Wanted to get my furnace tuned up before the winter saw the great reviews so I contacted them. They replied quickly and scheduled me in. When the technician came he was nice and got the job done quickly and checked the vents making sure the heat was working. Thank you.
This company always does a great job. They are prompt and really know what they’re doing.
Mike and Mike did a great job. They quickly hooked up my heating system!
Terry Ann Else
Having your A/C system die is never any fun. However, Black Mountain Air were professional and explained all of our options. We were able to schedule our A/C Heating replacement in a timely manner. Everything works great.Oh, we have been using Black Mountain Air for routine maintenance checks prior to this incident. They are very good.
From the first phone call Kyra was very friendly and efficient. The people that installed my AC/heating system, especially Robert, were very professional and did an amazing job. They made sure all areas were draped and kept everything very clean. The plumber and the drywall guy, Jose, were extremely nice and very clean also. They did an amazing job and I will absolutely be using them again!
Hector was a total professional. He explain each step he took to diagnose the problem and had system up and running in 20 minutes. Afterward I requested he replace our obsolete thermostat.He replaced it and ran a diagnostic check to verify everything was running properly. Totally Satisfied with Black Mountain Air. Will recommend them to every one of our family and friends.
Black Mountain Air has taken care of my air conditioning repairs three times over the last few years. I’ve been pleased with their service and work each…
These guys are straight shooters. Very nice. Fast and put up with my barking, petting obsessed dogs. They saved me thousands of dollars or at least a good chunk of time. Other well known companies this to sell me a new ac unit right out of the gate. These guys fixed the capacitor but also told me it was a smart idea to save up for a mew unit in the future bc mine was 12 hrs old. They’re great.
These guys saved me thousands. So nice and saved me from buying a brand new unit. Something another big company tried to sell me.
Our experience with Black Mountain Air was great. From my first call with Todd who was very patient and helpful answering my questions over the phone, to the technician Yannick who was professional and very helpful while working at my home; it was a fantastic experience. I would definitely recommend Black Mountain Air.
Chrissy & Pat Phelan
They gave me the best price for the part (ECM) that needed to be replaced. A/C is up and running now. I’m glad I found them.
We’ve had another hvac company come out three times in last 2 months, a/c falling behind, did cleaning a maintenance and they noted ac’s were on last leg, nothing more they can do. Yannick came out from Black Mountain Air, diagnosed the problems in 20 mins, capacitor failing on both units and fan seizing on one. Repair in around an hour and every room in the house is now cool and stable – a first since May! Great service, excellent work, highly skilled technicians, and excellent price for parts and labor. Thank you Yannick and Black Mountain Air!!!!
Prompt, quick, and friendly!
Robert was friendly, knowledgeable and very professional! Will definitely continue to use Black Mountain Air and highly recommend to all.
We’re new to the area and we were experiencing issues with the air conditioning during a heat wave. Rob came out was prompt and professional. Will look forward to working with them in the future
This place fixed my air conditioner about five maybe six years ago and did a great job. my air conditioner was acting up again so I called them again. They could get us in the next day. My husband said just call another company but I told him Black Mountain Air did my air conditioner before they did a good job we’re going to use them again. Robert came out who also fixed my ac first time. He fixed in 30 minutes and was only a $200 charge which I thought was gonna be thousands because our air conditioners pretty old. This company is amazing they are honest and they do good work!
Called Black Mountain and within hours, Robert came out and fixed our AC. Great customer service and very responsive. If I can give more stars I would.
Kristen Vuckovic, REALTOR
They were easy to talk to and make an appointment with. They showed up in the expected time range and were able to figure out the problem quickly and repair it right away.
Overall good. The follow up after the initial install (code items/attic access modification, etc.) was a bit slow and cumbersome. But they got my new system in and working quickly, when they were extremely busy, and I only had a very small window of when it could be done. Thank you!
Black Mountain Air is the only company that we will ever use! Their staff are wonderful and helpful, and their work quality is unmatched!
One Hour Air Conditioning & Heating came yesterday to assess our Air Conditioning unit. They told us we needed a whole new unit and gave us a price of over $12,000. Black Mountain Air came out the next day, changed a fuse…total cost $90.00. The unit works perfectly. Black Mountain Air is the only company to use, they are fair and honest.
Excellent timely service
Yannick checked out the AC unit on ground and we both didn’t hear the noise that my RENTER described. He then check the freon and said the unit is in good working condition. He charged me ZERO yes ZERO for the service call and told me if I have problem in the future I can call them. This was completely shock to me and i know which company i WILL call for any AC service.
One of the very best home repair companies we have ever none business with.Professional, reliable, honest, and they get the job done.We highly recommend them.
Back again to replace our air filters. Read my previously posted comments.They are the very best….Robert, thank you…..friendly, professional, always on…
Our HVAC unit went out the night before we were going out of town. Scheduled online first thing in the morning and one of the owners came himself to repair. Professional, courteous, and well priced. Thank you for the responsiveness!
Black Mountain Air did a great a/c install at my house. They completely replaced the outside and the (attic) inside unit. The equipment was exactly what I wanted and their professionalism was outstanding. They were finished in one day and cleaned up before they left. All in all I am very pleased. I would recommend them to everyone that needs HVAC work done.
Awesome service from Yannick. Not pushy on upgrading our 20+ year old system. Repaired what we needed, on time, and friendly. Found our new HVAC company in town!
It is so nice to have someone answer your call then to have someone out the next day is amazing. I have been waiting 2 weeks for other places to call back. Will only use Black Mountain Air for any problems with my AC or heating problems!!!
The best AC service possible. At every step Todd and Robert were helpful, honest and professional. We will always call them for both our home and business needs. We also will refer all our friends to them for service. So happy we found Black Mountain!!!!
Quick response. I put in a request and they were out the next day and fixed our issue at a reasonable cost.
Yannick was very professional. Came to the house and got the AC working again right away!! He was also very polite and communicated the issue to me in simple terms so I could understand what was wrong with the AC. We will definitely use Black Mountain Air again should the need arise; reasonably priced and great customer service. Thanks again Yannick!
The tech was professional, friendly and informative.
Yannick was extremely efficient and knowledgeable! Thank you!
On time. Good communication. No upsell. Straightforward and got the job done.
Dependable and thorough
Robert is always a pleasure to see. He is conscientious and listens and works hard to solve whatever the problem might be. I have used them to put in two whole systems in two of my homes over the years and they never disappoint.
the service person sent out (Robert) was fabulous. Informative, polite and knew what he was doing. We plan to use Black Mtn. for our annual maintenance and to replace old system at our other home…they are just the best!!
Purchased Ac last year Has shut off twice Todd personally has come homself to assess I hope the issue is resolved
Very professional from beginning to end. Thank you Kyra and Robert.
Black Mountain provides reliable and responsive services at a reasonable price. Highly recommend for heating or AC maintenance and repair issues.
art by Maioli Brews
Very professional from beginning to end. Thank you Kyra and Robert.
The technician was prompt, knowledgeable, and courteous. Great guy!
Owner called me and explained the mis-communication. He is adjusting their communication policy and I appreciate his attention to detail.
Will and his two coworkers were very friendly and did a wonderful job removing old equipment and installing new air-conditioning equipment. They were conscientious to verify everything was working correctly before they left. And I was very happy that they laid down runners throughout the house to prevent dirtying the floor and carpeting. I couldn’t be happier with their work ethic and overall friendliness.
Todd and his family are always there when we need them. AC was diagnosed and fixed in less than a half hour.
Todd from Black Mountain Air provided a professional and prompt response to my call for help on a very hot day.The repair was completed pretty quickly with advice on the life left on the AC.Black Mountain Air will have all our future business.
We use Black Mountain Air for all of our heating and AC needs as we have found them to be a responsive, competent and fairly priced service provider. Most of us have no idea about what is really the problem with our AC equipment and when it is 112 degree F outside, most of us don’t care that we don’t know! I feel comfortable that Black Mountain is recommending the correct solution and is pricing it fairly. Both of these issues are important to me.
Our air conditioning unit was acting up with the heat waves and the rolling thunderstorms we’ve been having. Not only were the office staff friendly when…
I have used them a few times. They do not make up things wrong with your airconditioner. Avoid One Hour Air Conditioning & Heating they make up things…
I have used Black Mountain Air for many years. I’m very happy with their recent service call and the tech got my AC working in manual mode while waiting for a part, then returned to finish job when part arrived. Thanks Black Mountain Air!
Condensation line was blocked and repaired in a professional matter and time. I recommend Black mountain air condition for insulation and all repairs. Also they don’t over charge the customer and do the job the right way with skilled technicians.
Absolutely superb service from Black Mountain A/C
Yannick (sic?) was fantastic. He explained, in detail, what he was going to perform and why. Super efficient. Then explained his findings in a way I could understand. Black Mountain is legit. Highly recommended.
Robert was excellent, trustworthy and knowledgeable. We will definitely have him come back out for both heating and cooling systems!
I would like to thank the entire team at Black Mountain AC for your hard work and dedication on our job. Our AC unit had failed, it was about 25 years old. I contacted Todd and within 5 days I had a tech out to my house, received a quote and had a new unit installed. From Todd doing my quote and answering my text messages at 7:00pm, to Kyra in the office doing the administration and the scheduling, to the techs out in the field doing the hard work they all made my family and myself feel like Royalty. It is really hard now days to find a company that takes pride in the work they are doing let alone make the customers feel like they are part of there family. It is nice knowing that there are still quality companies like yours out there in the Valley still.ThanksThe Tappan Family.
Tech was on time, knowledgeable, had problem fixed in 1/2 Hr. Great Company to deal with
Yannick does great work! Thanks for getting our family back in the 🥶air!⭐️⭐️⭐️⭐️⭐️
Gilbert De Jesus
Willing to answer all questions
Have used Black Mountain Air for the last 10 years twice a year for my spring and fall tune ups. Everyone from Shannon in the office to the technicians in the field are outstanding. Would not hesitate to Recommend these professionals and their knowledge. 10 stars give them a try you will not be disappointed. Oh did I mention my unit is 43 years old. Special Thanks to Mason who did my AC Tune up today.
Amazing g Response time and honest dependable company! We always use them and I have used Yelp messenger to make and secure appt! I messaged during the heat…
Our upstairs air conditioner suddenly stopped working on a Saturday afternoon, so I called Black Mountain Air and Todd responded right away and came out…
The owner of Black Mountain Air truly cares about providing quality service. We had a lot of problems and unforeseen issues with our unit and he made sure…
We had an AC issue late Sunday evening. They were here first thing Monday morning. Found nothing….probably user error….Didn’t charge us anything.Two…
Hands down the best service. We recently experienced like most a failed AC just as the temps peaked triple digits. The great news, Black Mountain responded…
We’ve been going to Black Mountain Air for our HVAC needs since 2014 and every single time they’ve come. it has always been a very positive experience….
Called Black Mountain Air for just a tune-up and cleaning. The office was very nice and quick to respond. Robert showed up wearing a mask and on time….
I have not even paid this company as of yet, the guys were great today. Even the owner of the company came by to see if everything was all wright. I…
WOW, Actually a company that did and charged exactly what they said they would. No hidden fees, no hidden agenda, no surprises…And fixed the problem. We…
He explained what he did and was very reasonable.
All the techs communicate well, arrive on time and are professional.
I never worry about them inventing issues to charge me for
Yannick was terrific on today’s visit
Black Mountain Air put in our HVAC for us after the old one died and has done all maintenance. Great products, fantastic service, and competitive pricing make them my go to every time! 👍👍👍
I have used Black Mountain for the last couple of years. They are always courteous and on time. We have had their technician Robert come out and conduct our semi annual system check on our air and furnace. Always does a great job. Asks if there are any other issues. Very thorough. I will continue to use them. I recommend anyone wanting an honest, clean service, to use Black Mountain. No gimmicks, just great service.
Efficient, on time, don’t try to sell things not needed
Great service. Friendly personal.
Tracy Thomson Clower
Black Mountain Air is so honest and affordable and they have a great service turn-around time! We use them exclusively for our Air Conditioning needs for the properties that we manage, along with our personal home. Thank you Michael!
On time, courteous, identified the issue and made the repair.
Black Mountain Air, has been my go to place for anything related to Air Conditioning. They are a Dependable & Honest company, which is hard to find these days. Robert and Todd are Trustworthy business people. I highly recommend this company to anyone needing Air conditioning service or replacement.
Prompt and courteous service!
I’m so happy I finally found an honest company to work with. Everyone is friendly and professional and they don’t take advantage of you. I will be calling them back if I need anything else done. Thanks Mason for all your help!
Diane Davidson Rippere
Very professional and honest. Both times I’ve used them they have really done a great job at a fair price doing just what is needed and not trying to sell me things I don’t need. Thank you so much!
Susan Levitt Goldman
So please with Black Mountain Air! From my first phone call with Shannon, to my appointment with Mason, they have been wonderful to work with! We did need to replace our unit. I spoke to Todd about my options, with no pressure, never tried to sell me more than I needed. Will and Michael did the install. Everyone was friendly and professional! I really appreciate the hard work and dedication of all of their employees! Thank you!
Very professional, prompt and knowledgeable! Service tech wore mask, diagnosed and fixed my dads AC unit quickly, no extra charges or hidden fees. My…
on and fast very friendly and clean
Koryne Barrette Smith
Black Mountain Air is always giving a quick and honest service. You can rely on their professionalism and efficiency.
My ac went out in the office, and Shannon scheduled me really fast. Bobby the technician came out and swapped out my fan motor right away and cooled us off. Best AC company hands down.
Very professional service from Todd and the rest of the installation crew. They showed up early and worked quickly and efficiently. They finished a bit faster than they estimated and my new AC system worked great immediately.
Gregorio Goy Gomez
They have been my “GO TO” for a/c service for many years👍
Very professional and friendly service. Will definitely use them again.
So, of course our 20 year old AC unit goes out in the middle of summer with an excessive heat warning. We had home warranty which we did not use but that…
Great service, honest work.
On time and fixed quickly. Excellent.
Best price prices and excellent quality of work! Great communication as well! Hard to find these days!!!
Fast, knowledgeable and professional. Just what you want when your a/c dies in the summer! Todd was awesome. Totally recommend!
Mason is awesome. Thank you
Awesome service, same day
Very knowledgeable. They’re always on time and friendly. I would highly recommend Black Mountain Air!
These did a great job for a fair price and within a couple of days of scheduling service. This is the second time they came out to the house and both times we were happy with the service and they didn’t break the bank. Yannick was our technician and I found him very knowledgeable and pleasant. I highly recommend these guys.
They were great. Highly recommended!
These guys are the best!! Totally recommend!! Always on time and honest!!!
I love Black Mountain Air! They schedule me as soon as they can! Robert lets me know when he is on the way, he is knowledgeable and does his work timely and boom! He is done! Make Black Mountain Air your Go To for your heating, ventilating & air conditioning service people!
Best service ever! Install team was awesome! Office staff is so nice! Went above and beyond. The owner of the company drove all the way to temple bar (two hours one way) to fix a problem that wasn’t even their fault. A quality company! Thanks Todd!
We found BMA several years ago. They have been wonderful every time we need to call them. Robert came yesterday and was extremely nice, professional and he completed the work that needed to be done quickly. It was a pleasure to have him here. Love the fact the call was free! 😷😄
The service man was early by about one hour so that was nice he was efficient wore foot protectors when he came into our house took his time did everything complete seem to be very honest
One of our air conditioners fan broke. Now we are cool again. Thank you for helping us so fast. This is great company.
Quick response and did a great job getting our AC back up on a 114 degree day.
Awesome communication, great service, very professional!
Fantastic group. Mason is great.
Everyone connected to this company is courteous and knowledgeable, I always feel good when I can recommend them to someone else.
The technicians that came out to replace our system took extra care to make sure that the site was prepped to keep everything clean and damage free. Everyone was extremely friendly and professional. They worked hard and long to ensure the system was installed professionally and correctly and got us up and running in one day. Amazing! We are extremely grateful for Black Mountain Air in taking care of our family and highly recommend them to anyone looking for repair/maintenace or a system replacement.
I highly recommend Black Mountain Air. The condenser fan motor went out on one of our HVAC’s on a Sunday. Most other air service companies are closed on Sunday, but I was able to schedule a service from BMA for the following afternoon (I consulted another service first, and they couldn’t get anyone out until Friday). The two techs (one was Robert, and I didn’t get the name of the second) who came to our house were courteous and professional. They quickly diagnosed the issue and replaced the motor, and had us back in cool air within an hour. This is no small feat since our HVACs are on top of our two-story roof. It’s hard to get up there and there isn’t a lot of space to move around. It didn’t seem to bother the techs, though. I didn’t hear a word of complaint from them, and they were positive throughout and pleasant in their interactions with me and my wife. The owner, Todd, gave me a very competitive price for the service. We are very grateful to Black Mountain Air.
Black Mountain Air is the best! It’s easy to schedule service online, they’re always on time and dependable!
Robert is fantastic, honest, knowledgeable and friendly to boot. Highly recommend.
Have been a customer for over 10 years. They always provide excellent service, even when its an emergency, and it always is during the summer. Shannon is super nice and easy to work with.
They have been caring for my units for eight years and are the best ever! I wish all companies had their work ethics and honesty. This is how business should be done.
Very efficient. Fast response despite social distancing.
Great customer service and technicians!!
We’ve been using Black Mountain Air for about 2 years now. Office is very prompt in scheduling, answering any questions and reasonably priced. Techs are always very prompt in notifying us when on their way for servicing. Bit of a mixup today but our tech, Mason, was able to service unit. Highly recommend this business! ⭐️⭐️⭐️⭐️⭐️
Courteous and efficient. Keep up the good work. Kudos
Extremely prompt and professional service. Highly recommend Black Mountain Air for any service and repair needs. They are my “Go-to” for HVAC needs……
Recommended by a friend. Easy to get an appointment. Came on time and fixed the problem with no hassle.
Barbara Benson Gnatovich
Black Mountain Air installed 2 new air conditioners/heaters for us today. We were given a written competitive bid with all details spelled out. Everyone was extremely professional, respectful and knowledgeable. We were given instructions on how to use our new heating/cooling system. Our home was left neat and clean with no sign that major appliances were replaced outside by the garage and inside our attic. All flooring was covered with tarps to prevent any sign of dirt being tracked into the house. Thank you so much for your professionalism 😊
Another excellent experience for AC repair. Fast, efficient and well priced! Highly recommend giving them a call for service
Tommie Sue Woolley
Update: Shannon, the office manager called me soon after my post to explain that there was a miscommunication and my appointment was never put on the schedule. She offered to send a tech (that was still in the field) to my home immediately. I was already gone to do other Saturday things. She promised to make things right and will be sending a tech on Tuesday. Thank you Shannon for your assistance and for making things right.
This is the third time I have called them. The past two times I have left messages and no one returned my call. So I thought I would try it again. The receptionist said someone would come by between 9 and 5pm this Saturday but they couldn’t give a window so I would have to remain home all day. Well, it’s 5:10 pm, I’ve been home all day expecting a call/visit and not a call nor a visit. Too bad. I’ve used this company in the past and have recommended them on Facebook many, many times. Three times is the charm and will no longer call them or expect them to respond. Very sad.
This company is amazing! From Shannon who arranges scheduling to the tech who shows up at the scheduled time. They get the job done and do it well! Wish more companies had this good of customer service!
If you are looking for quality work and amazing customer service, this is the ac company you need to use! I am beyond appreciative of how helpful Shannon was for my family and I. She answered all of my questions, and gave me great advice. Finding a company that has this much integrity and work ethic is very rare, and I will definitely be going to them from now on! Thank you again for all of your help! I highly recommend them!
Black Mountain Air conditioning just serviced our air conditioning system on this hot Saturday. These guys have been my goto for all our properties for years. They’re prompt, courteous and complete and I appreciate them. Thanks Todd, Robert, and the gang for another good job done.
Props for Black Mountain Air. We called them about our downstairs air 30 minutes ago; they already came, fixed and replaced the parts, left and it’s already way cooler down here. That is incredible customer service. Wowza!!! We will never call anyone else!
I will happily use Black Mountain Air for all my a/c needs. I came home on a Saturday to my house being 82°. As the weekend was supposed to be over 100°, I was very worried I would not have any air conditioning. I emailed the company at around 7:30pm and got a quick response from Todd. He was friendly, informative and helpful. He originally quoted me at $395, which would be way cheaper than others quotes for a Sunday. Todd let me know that someone would be about to come by between 12-2pm. Sure enough, Robert called to see if it was a good time to stop by just after 12:00pm. Robert was also timely, informative, and friendly. He explained the problem, fixed the issue and the charge was only $194! He was very efficient, only taking about half an hour. He even stayed a bit to be sure his repair was going to fix the problem. I am very happy with this company and their professional customer service! Thanks again!
Air went out on Sunday night and called first thing on Monday morning. Tried several companies but they could not come out same day, even though the advertising said they could. Left a message on their voicemail and within five minutes, Shannon called back and stated she would have someone there between 1-3 pm, same day. Robert called at 1:45 and was there by 2 pm. Fixed the problem within 30 minutes and was on the way. Robert detailed the whole process to put my mind at ease. Professional, Courteous, On Time. Black Air should be the first and last call you need to make for any heating or air needs.
The technician was on time. Though I had an older unit they gave me an option to fix or replace. I chose the replacement and they were able to replace it the same day for a fair price. Thanks
For HVAC Service Call or Click To Get Started Today!