I can’t say enough good things about Black Mountain Air. From the ladies who answer my calls, to the service technicians who come out and help me with my…
Had Tyler from Black Mountain Air out today to service my AC unit. It’s a long story but wanted them to check on a possible leak and there was none. He spent the time to check all areas and even consulted with others on the matter. He was incredibly knowledgeable and communicated all his efforts to me very articulately. I wouldn’t expect anything less from the best AC company in Henderson/Las Vegas. Have been doing business with them for approximately 15 years and they are as upfront and honest as ANY company I have done business with in my 23 years here. So hard to find honest businesses like this nowadays. I highly recommend them and that is saying something as I can’t think of anyone else I would give that recommendation to.Thank you Black Mountain Air for your honesty and professionalism!!!
Black Mountain Air always takes care of business in a professional, honest manner. They alway keep us informed of when they are arriving and alway arrive with the set time of the appointment.
Great service.Professional and honest!
Excellent 5 star service.
It was the yearly tune-up on my heating system. Needed a new capacitor, had it on his truck. The unit was in good condition. unit is 22 years old.
Excellent, efficient and top quality service..
As usual, your technician was great. Thorough, professional and kind. So happy that my son in law referred you to me. Best AC service I have ever had.
I have been their customer for over 20 years and am thoroughly pleased. They have replace both air conditioners and have done maintenance over the years. They are always courteous, reliable and very friendly.They are my favorite service, I have lived in Vegas for 55 years, they are unbeatable!
Very professional. Went right to work. Very pleased with Michael he did great and was so friendly and happy person. Let us know the unit was in good shape. Thank you for service.
Highly recommended company! Excellent service, staff are efficient, knowledgeable , flexible & nice, also reasonable & honest. Tyler serviced our furnace today, Rihanna in the office is also very pleasant & efficient. Glad to have used this company.
Andrew clarified the problem and give appropriate suggestions. Very much appreciated!!!
Workers were very pleasant, very helpful, and very thorough.
Great vendor & service. Highly recommend for all your needs.
Very nice bunch of people from the office help to installers. We have used them before, and will not hesitate to call them again if needed, or recommend them. Thanks, Pix
This was my second winter tune up. Yannick showed me the piece that was not functioning well and would likely shut down during the winter. He replaced it and the price was ok.
It was easy to use their website to ask about our heating unit issues. Someone called promptly and verified what problem we were having and set an appointment the next day. Brandon arrived on time, asked questions, checked everything thoroughly, consulted with the manager Michael who also came over to help diagnose what the issue is, resolved it and made recommendations. Consistently outstanding service and professionalism. Thank you. We’ve been using Black Mountain since 2017 when we hired them to install a new AC system. You’re the best!
Received text and email right away with date and time. Got text when tech was in the way. Company very professional. Michael was very nice. He even helped me by changing out my filters so I didn’t have to climb the ladder!
Andrew always professional and curtious, explains in detail what needs to be done.
Just appreciate the timeliness of the service! The service tech was excellent!
Just had our home heating inspected and serviced as well as replacing the air filters . Yannick & Tyler did a great job. We have used them to service our…
This is the best company in the Las Vegas Valley for air conditioning and heating system repair and replacement. The warranty with this company is…
I am extremely dissatisfied with the way I was treated by this company. They came out for a service call my upstairs was freezing and the thermostat was…
In all honesty… hands down the BEST company I’ve ever dealt with! From the people who answer the phones to the technicians that come out to do the work,…
My A/C went out on Tuesday evening and Wednesday morning at 10am I called. By 11:30 Todd was at my house to look for the problem. I needed a new unit and…
Once again, Black Mountain Air was immediately responsive, and Andrew was amazing. Found the issue, and it was fixed within the hour. I’m so grateful!!…
Called at noon and was fixed and repaired by three. Awesome customer service and a very professional organization. Pricing was fair and transparent, no…
We had a new AC/heating system installed by Black Mountain Air less than 2 years ago. We had an issue recently where it appeared our AC was not turning on…
Could not be happier with our choice. From the initial contact, great service.Called for a service call in late April for a potential problem with a 27yr…
Over the years Black Mountain Air has been a comfort saver, from fixing my Heater failure in 2016 right before the holidays, to my install of a whole new…
Just had our semi annual Spring & Summer Air Conditioner maintenance done. A few more years of life left….Technicians like Robert and Yannick have been…
Wow! 3 years of having this company and I have to write a review. 1. We have 3 new units they installed and they are a great value for installs2. We…
Most professional, responsive, and friendly service company with whom I’ve ever dealt in the Valley since 1990! Tech (Yannick)was extremely personable and…
I like these people. So far they seemed to do a good job. The only reason why they aren’t getting 5 stars is because who wants to replace a heating system!…
Quick response. Nice customer service. Technicians were informative and professional.
Honest, reliable, always on time and super customer friendly.So very hard to find in this town. Reasonably priced. You get what you pay for.Yannick to…
Always our to go for heating and air conditioning solutions.Ask for Robert…Extremely knowledgeable, professional and just a great guy.Needed there…
I recently had an encounter with Black Mountain Air that could have gone horribly wrong but didn’t. I have an aging system that recently gave up the ghost…
My upstairs AC died on Thursday and Black Mountain Air was able to squeeze me in on Friday.I can’t say enough good things about this company. They won’t…
They came and fix the AC the same day we called. My friend loves them and told me about it. Funny thing, our AC stopped working the following week. We…
Black Mountain Air came out to do my “spring cleaning/check” and they noticed my capacitors were bad. They broke it all down for me, spoke to my husband….
Great experience with AC maintenance. Arrived at the start of my 2 hour window. Honest assessment & maintenance price was as quoted. Yannick was friendly &…
Can’t say enough about this company. Friendly and polite on the phone with an email and text message to confirm. Then another text message letting me know…
We can’t say enough about how much we recommend this company.The service we have received these past few years have been excellent.Honest, professional….
In Vegas it is very difficult to find fair and honest service companies. I have found one with Black Mountain Air. They have worked on my AC/heat for a few…
If I could give Black Mountain Air 10 stars, I would do it. They were very professional, timely, clean, polite and fairly priced. An all around great…
I have used Black Mountain Air for several years now, and I have never been disappointed. I’ve had other companies that would say and do anything to make…
Robert came out and was courteous, friendly and knowledgeable. He knew exactly what our problem was, came back the next day when he got the part and fixed…
I was originally given a quote to fix a component on both of my AC units by another company that found the issue while doing an annual check up. Given that…
We continue to use Black Mountain because they are in our opinion not only one of the most professional but also one of the most honest.Just had our…
Black Mountain Air has taken care of my air conditioning repairs three times over the last few years. I’ve been pleased with their service and work each…
These guys saved me thousands. So nice and saved me from buying a brand new unit. Something another big company tried to sell me.
Back again to replace our air filters. Read my previously posted comments.They are the very best….Robert, thank you…..friendly, professional, always on…
Quick response. I put in a request and they were out the next day and fixed our issue at a reasonable cost.
Very professional from beginning to end. Thank you Kyra and Robert.
Our air conditioning unit was acting up with the heat waves and the rolling thunderstorms we’ve been having. Not only were the office staff friendly when…
I have used them a few times. They do not make up things wrong with your airconditioner. Avoid One Hour Air Conditioning & Heating they make up things…
Amazing g Response time and honest dependable company! We always use them and I have used Yelp messenger to make and secure appt! I messaged during the heat…
Our upstairs air conditioner suddenly stopped working on a Saturday afternoon, so I called Black Mountain Air and Todd responded right away and came out…
The owner of Black Mountain Air truly cares about providing quality service. We had a lot of problems and unforeseen issues with our unit and he made sure…
We had an AC issue late Sunday evening. They were here first thing Monday morning. Found nothing….probably user error….Didn’t charge us anything.Two…
Hands down the best service. We recently experienced like most a failed AC just as the temps peaked triple digits. The great news, Black Mountain responded…
We’ve been going to Black Mountain Air for our HVAC needs since 2014 and every single time they’ve come. it has always been a very positive experience….
Called Black Mountain Air for just a tune-up and cleaning. The office was very nice and quick to respond. Robert showed up wearing a mask and on time….
I have not even paid this company as of yet, the guys were great today. Even the owner of the company came by to see if everything was all wright. I…
WOW, Actually a company that did and charged exactly what they said they would. No hidden fees, no hidden agenda, no surprises…And fixed the problem. We…
Very professional, prompt and knowledgeable! Service tech wore mask, diagnosed and fixed my dads AC unit quickly, no extra charges or hidden fees. My…
So, of course our 20 year old AC unit goes out in the middle of summer with an excessive heat warning. We had home warranty which we did not use but that…
