Yannick does great work! Thanks for getting our family back in the 🥶air!⭐️⭐️⭐️⭐️⭐️
Garnet Warner
Gilbert De Jesus
R O
Consision line was blocked and repaired in a professional matter and time. I recommend Black mountain air condition for insulation and all repairs. Also they don’t over charge the customer and do the job the right way with skilled technicians.
Lila Cordova
Antonella Forestieri
Santa Mike
Willing to answer all questions
Gary Hops
Tech was on time, knowledgeable, had problem fixed in 1/2 Hr. Great Company to deal with
Kimberly Valentine
Have used Black Mountain Air for the last 10 years twice a year for my spring and fall tune ups. Everyone from Shannon in the office to the technicians in the field are outstanding. Would not hesitate to Recommend these professionals and their knowledge. 10 stars give them a try you will not be disappointed. Oh did I mention my unit is 43 years old. Special Thanks to Mason who did my AC Tune up today.
art by Maioli Brews
Will Spargur
Had Robert come out today to check my AC. It hadn’t been serviced in a few years and I just wanted to make sure everything was good. The service was fast, friendly, and there was no upselling or any pressure. Black Mountain will always have my business when it comes to heating/AC needs for my home. Thank you so much for your truly wonderful services!
Brittny Mcgaha
Patricia Anderson
Technician texted when he was on the way. ez to communicate with , friendly professional and very knowledgeable.He is very good worker. I’d give him a raise he is one you want to stick around
Jennifer Rotherham
Black Mountain Air is by far the best AC service. We had both Michael and Robert do repairs and service on our unit ( which is really old) and they were both great! I have never had an AC company be so completely honest and not try and rip you off. Pricing is great and well below anyone else. I will be recommending them to everyone I know.
Ben Leibson
Robert came out to service the air con units. He’s honest, down to earth, positive attitude and answered all our questions. Las Vegas, and the whole world, needs more people like him. Black Mountain you guys are the best.
Tom Kellner
Bobby P
Nick Zullo
Gyula Moldovan
Robert Grimes
Robert was prompt and professional. Resolved the issue and made sure system is running to spec.
Robert Montague
Dale Zdenek
April C.
Amazing g Response time and honest dependable company! We always use them and I have used Yelp messenger to make and secure appt! I messaged during the heat…
Cece Nichols
We are so happy my husband accidentally called Black Mountain Air when he meant to call a different company when our AC broke last week. This company was thorough, so timely, great customer service, honest and did an amazing job all around. Our new AC is amazing, they did quality work and fixed the old work that wasn’t done properly by a previous AC company in the past too! Thank you Black Mountain Air for wonderful service, quality and value!
patrick gurganus
Laura Wynne
John did a great job servicing our air conditioners. After 3 years of mentioning the same issue with one of our units to several different companies, John was able to find the problem and replace the failing condenser fan motor and capacitor. I am very pleased with the work done and I highly recommend Black Mountain Air.
Paul Shortino
Yannick is amazing!!! Polite, great at his job, fast and efficient! We’ve been with Black Mountain for Over 10+ years!!! Wouldn’t use anyone else! They are A+++
Sushifan F.
Our upstairs air conditioner suddenly stopped working on a Saturday afternoon, so I called Black Mountain Air and Todd responded right away and came out…
Joseph Cairo
Debra Blohm
Black Mountain has always been very responsive to my home’s HVAC maintenance and very pleasant to work with.
gryffindorkMV
Fantastic and quick service! I appreciated the communication and follow up, and the ease of scheduling an appointment via their website. Highly recommend!
Amanda Hair
JACKIE HENNAGAN
Todd and employee are first rate and always on time . Thanks again everyone
Amy A.
The owner of Black Mountain Air truly cares about providing quality service. We had a lot of problems and unforeseen issues with our unit and he made sure…
Theron Tatum
Robert an Yannick did a great job and were very nice a respectful.
Aubri Scott
Barb Oleary
Robert came out to do a tune-up on my air conditioner and furnace. He was thorough and answered my questions. Will definitely use his services in the spring and fall next year.
PeterJames
Bobbie Skrove
Megan Belingheri
Deanna Trethewey
They have always been prompt at replying to my requests. My air conditioning was fixed promptly. Technician always very friendly and respectful. Thank you so much for your quick service!!
Andrew Steyn
Had a night emergency on a Saturday while out of town, black mountain not only responded immediately and fixed the problem but sent pictures and updates throughout. Could not be happier.
James Hanson
Bonnie Levenberg
AC went down in the middle of my house remediation from a flood! They came out within 3 hours and resolved quickly!
Anita Sahoo
Tim Perry
From initial contact to installation everything went smooth. I voiced my concerns about my old dying unit to them and we quickly came up with a plan. On the same day I had a technician out to measure for the new unit and an estimate. 2 days later I had a crew of technicians out at my house installing the new unit. The whole install took about 3 to 4 hours start to finish. Everyone I dealt with either in person or over the phone was great to work with.
Scott Sevier
This is the second time I have used Black Mountain Air. Both times I have been very impressed with this company. The service technician (Michael) came out to take a look at my HVAC unit because it has been struggling to keep cooling during the past few very hot days. He checked it out thoroughly and as everything was working properly during his visit, he could not offer a service. He waived the service fee since he didn’t “do” anything (his words – I’d say he DID do something – he climbed on top of my two story roof, removed the bird netting, investigated my unit, and then replaced my bird netting before coming down again – he was here about half an hour). He talked to me for a few minutes afterwards, and recommended I call them again if the issue arises so they can send a tech over to inspect the unit while it’s failing so they will have a better idea what the issue is. Though I could wish that there was a clear issue of some failing part that could easily be replaced, I really appreciated that Micheal was upfront with me about my issue and didn’t just try to do something (anything) in order to complete a service. This experience is consistent with the experience I had last year when the same technician came out to service my other HVAC unit (he replaced the fan motor on that unit). In my dealings with Michael as well as with Todd, the owner, via text, the impression I get is that this company is both honest and professional. If I have any further HVAC needs (and I am sure to within the next couple of years), Black Mountain Air has my business.
Ruth Rodgers
Doug White
Erica Nagel
KewlJewl
Robert was friendly and courteous. He explained everything he did in detail. He was happy to be helpful. I would recommend this business to friends and family.
jennifer hawse
This company came highly recommended on Nextdoor app and they didn’t disappoint. The person I scheduled with was super friendly and Yannick, who came to provide service, was so nice, worked quickly, tolerated my annoying dogs and did it all with a great smile!!! Thanks Black Mountain Air.
Roger E.
We had an AC issue late Sunday evening. They were here first thing Monday morning. Found nothing….probably user error….Didn’t charge us anything.Two…
dave belcher
My tenant call these guys. She liked them. She is very hard to please. Black Mountain Air walked into an already performing operation and they performed on par the rest of my sub base. I appreciate their help.
Peilung Chu
Joanne Edwards
They care about quality, professionalism, their employees and their customers. Did a fantastic job.
Tim Garofalo
Josh Shelton
Liz Carducci
Robert St. John
Jessica Heiselbetz
Michael Short
We had Robert look at our AC and perform repairs. Robert was professional, informative and quick with the repairs. I would highly recommend this company, you guys are awesome!
Kayla Novotny
On time, quick and efficient!
Sigalit Peretz
Tracy Clower
Black Mountain Air is great to work with. Easy to schedule and pay and their technician are friendly and honest. Thank you Yannick!
Ronald Davis
Deedra Russell
Our AC stopped working during one of the hottest weeks of the summer. Black Mountain Air came out the same day we called and were able to repair it right away.
Lauri Codomo
A/C stopped working on a 111 degree day. Called Black Mountain and Will was out within a few hours. All our worries (and sweating) were cured with one part and $194. Phew! Highly recommend 👍🏻👍🏻👍🏻
Sheila Story
Don Whitaker (DONWKR)
Fantastic young man that did the work, courteous, thorough and very pleasant. A valuable employee.
Jamie Blake
Robert LeChevalier
Polly A Pong, General Manager Tru G. Wilhelm, Inc.
Super professional, attention to detail, responsive, friendly. A pleasure to do business with!
Chris Salvatore
nicole steidel
As always Robert is both prompt and professional. Thanks again!
Thomas Kellner
the service person sent out (Robert) was fabulous. Informative, polite and knew what he was doing. We plan to use Black Mtn. for our annual maintenance and to replace old system at our other home…they are just the best!!
Jeffrey Emmerich
This company always does a great job. They are prompt and really know what they’re doing.
Paul Werth
There was initially a problem with the compressor that Black Mountain was installing, but they dealt with the problem—getting a new unit—and had everything resolved the next day. So no complaints at all here.
Erin Badia
Live With The Grow Boss
Dude- $60 solved the problem…….the other company (L&S) wanted $1,800 after they repaired the neighbors unit. which was still workingAsk for Yannick- super nice and 100% honestthink about that $60….. he could have said $450 and i would have been happy.hope you’re AC is only $60 and a shorted wire toojason
Vanna Ram
Charles B.
Hands down the best service. We recently experienced like most a failed AC just as the temps peaked triple digits. The great news, Black Mountain responded…
Deborah Milano
Dependable and thorough
Tony Balen
Charles Steinell
Larry English
Jim Vanderford
Good service. Knowledgeable and courteous tech
Frank
Pedro Guerreo
Great!
j low
Brant Thurston
Dan Hurd
Frank Lucas
Extremely professional, courteous, and very easy to work with. They interact with their clients safely by wearing masks and offering online invoicing and payments. They also offer reduced pricing for repeat customers.
Kerri A
Robert came in and went straight to work on our AC he did an amazing job within the hour of getting our AC working. Would highly recommend asking for him, thank you so much for you help. Gave helpful advice and did a high quality job 👏
D. Robertson
Technician was knowledgeable, efficient, and polite. We’ve had only good experiences with this company and recommend them any time neighbors ask on Next Door.
Ling Shang
Larry Nelson
Yannick was very professional and helpful.The appointment was set and he was on time if not a little early…Checked everything and he explained what was going on.Replaced our broken parts & the AC is working again!I was very happy with the service and professional manner, and highly recommend.
Karleen Joseph
Very professional and reasonable.
Wanda Pedersen
Marla Pascua
Melisse H.
Black Mountain recently installed two units on our home. They delivered what they promised. They were professional, arriving on time and installed the units quickly. They did not try to upswell their services and products, which is much appreciated.
Vicki Bristol
D Peacock
Everyone we’ve ever dealt with has been professional, knowledgeable, and courteous! Great company! Highly recommend if you want peace of mind!
Muree Reafs
Mike Cody
Dona P.
We’ve been going to Black Mountain Air for our HVAC needs since 2014 and every single time they’ve come. it has always been a very positive experience….
Cindy A.
Called Black Mountain Air for just a tune-up and cleaning. The office was very nice and quick to respond. Robert showed up wearing a mask and on time….
Michael C.
I have not even paid this company as of yet, the guys were great today. Even the owner of the company came by to see if everything was all wright. I…
Roger E.
WOW, Actually a company that did and charged exactly what they said they would. No hidden fees, no hidden agenda, no surprises…And fixed the problem. We…
Edward Tarutani
He explained what he did and was very reasonable.
Michael Fields
All the techs communicate well, arrive on time and are professional.
I never worry about them inventing issues to charge me for
Yannick was terrific on today’s visit
Lora Daniels
Black Mountain Air put in our HVAC for us after the old one died and has done all maintenance. Great products, fantastic service, and competitive pricing make them my go to every time! 👍👍👍
Lou Irigoyen
I have used Black Mountain for the last couple of years. They are always courteous and on time. We have had their technician Robert come out and conduct our semi annual system check on our air and furnace. Always does a great job. Asks if there are any other issues. Very thorough. I will continue to use them. I recommend anyone wanting an honest, clean service, to use Black Mountain. No gimmicks, just great service.
Rita Weiss
Efficient, on time, don’t try to sell things not needed
Carmie Love
Great service. Friendly personal.
Tracy Thomson Clower
Black Mountain Air is so honest and affordable and they have a great service turn-around time! We use them exclusively for our Air Conditioning needs for the properties that we manage, along with our personal home. Thank you Michael!
On time, courteous, identified the issue and made the repair.
Chris Ortega
Black Mountain Air, has been my go to place for anything related to Air Conditioning. They are a Dependable & Honest company, which is hard to find these days. Robert and Todd are Trustworthy business people. I highly recommend this company to anyone needing Air conditioning service or replacement.
David Levinson
Prompt and courteous service!
Andrea Lopez
I’m so happy I finally found an honest company to work with. Everyone is friendly and professional and they don’t take advantage of you. I will be calling them back if I need anything else done. Thanks Mason for all your help!
Diane Davidson Rippere
Very professional and honest. Both times I’ve used them they have really done a great job at a fair price doing just what is needed and not trying to sell me things I don’t need. Thank you so much!
Susan Levitt Goldman
So please with Black Mountain Air! From my first phone call with Shannon, to my appointment with Mason, they have been wonderful to work with! We did need to replace our unit. I spoke to Todd about my options, with no pressure, never tried to sell me more than I needed. Will and Michael did the install. Everyone was friendly and professional! I really appreciate the hard work and dedication of all of their employees! Thank you!
Luanne S.
Very professional, prompt and knowledgeable! Service tech wore mask, diagnosed and fixed my dads AC unit quickly, no extra charges or hidden fees. My…
Frank Mahoney
on and fast very friendly and clean
Koryne Barrette Smith
Black Mountain Air is always giving a quick and honest service. You can rely on their professionalism and efficiency.
James Gibson
My ac went out in the office, and Shannon scheduled me really fast. Bobby the technician came out and swapped out my fan motor right away and cooled us off. Best AC company hands down.
Darnell Pettiford
Very professional service from Todd and the rest of the installation crew. They showed up early and worked quickly and efficiently. They finished a bit faster than they estimated and my new AC system worked great immediately.
Gregorio Goy Gomez
They have been my “GO TO” for a/c service for many years👍
Joseph Youngerman
Very professional and friendly service. Will definitely use them again.
Noe D.
So, of course our 20 year old AC unit goes out in the middle of summer with an excessive heat warning. We had home warranty which we did not use but that…
Patric Callahan
Great service, honest work.
Ron Longinetti
On time and fixed quickly. Excellent.
Sheilah Ferrell
Best price prices and excellent quality of work! Great communication as well! Hard to find these days!!!
Justin Jackson
Fast, knowledgeable and professional. Just what you want when your a/c dies in the summer! Todd was awesome. Totally recommend!
John Emeterio
Mason is awesome. Thank you
John Stout
Awesome service, same day
Dana Mann
Very knowledgeable. They’re always on time and friendly. I would highly recommend Black Mountain Air!
Steve Clough
These did a great job for a fair price and within a couple of days of scheduling service. This is the second time they came out to the house and both times we were happy with the service and they didn’t break the bank. Yannick was our technician and I found him very knowledgeable and pleasant. I highly recommend these guys.
Brian Small
They were great. Highly recommended!
Todd Nelson
These guys are the best!! Totally recommend!! Always on time and honest!!!
Carol Franklin
I love Black Mountain Air! They schedule me as soon as they can! Robert lets me know when he is on the way, he is knowledgeable and does his work timely and boom! He is done! Make Black Mountain Air your Go To for your heating, ventilating & air conditioning service people!
Mike Williams
Best service ever! Install team was awesome! Office staff is so nice! Went above and beyond. The owner of the company drove all the way to temple bar (two hours one way) to fix a problem that wasn’t even their fault. A quality company! Thanks Todd!
Jillene Simms
We found BMA several years ago. They have been wonderful every time we need to call them. Robert came yesterday and was extremely nice, professional and he completed the work that needed to be done quickly. It was a pleasure to have him here. Love the fact the call was free! 😷😄
Earl Farrow
The service man was early by about one hour so that was nice he was efficient wore foot protectors when he came into our house took his time did everything complete seem to be very honest
Lesley Dowden
One of our air conditioners fan broke. Now we are cool again. Thank you for helping us so fast. This is great company.
Bret Wiscomb
Quick response and did a great job getting our AC back up on a 114 degree day.
Genera Williams
Awesome communication, great service, very professional!
David Boehrer
Fantastic group. Mason is great.
Kim Whitney
Everyone connected to this company is courteous and knowledgeable, I always feel good when I can recommend them to someone else.
Angel Brown
The technicians that came out to replace our system took extra care to make sure that the site was prepped to keep everything clean and damage free. Everyone was extremely friendly and professional. They worked hard and long to ensure the system was installed professionally and correctly and got us up and running in one day. Amazing! We are extremely grateful for Black Mountain Air in taking care of our family and highly recommend them to anyone looking for repair/maintenace or a system replacement.
Scott Sevier
I highly recommend Black Mountain Air. The condenser fan motor went out on one of our HVAC’s on a Sunday. Most other air service companies are closed on Sunday, but I was able to schedule a service from BMA for the following afternoon (I consulted another service first, and they couldn’t get anyone out until Friday). The two techs (one was Robert, and I didn’t get the name of the second) who came to our house were courteous and professional. They quickly diagnosed the issue and replaced the motor, and had us back in cool air within an hour. This is no small feat since our HVACs are on top of our two-story roof. It’s hard to get up there and there isn’t a lot of space to move around. It didn’t seem to bother the techs, though. I didn’t hear a word of complaint from them, and they were positive throughout and pleasant in their interactions with me and my wife. The owner, Todd, gave me a very competitive price for the service. We are very grateful to Black Mountain Air.
Melissa Siegel
Black Mountain Air is the best! It’s easy to schedule service online, they’re always on time and dependable!
Michael Ernst
Robert is fantastic, honest, knowledgeable and friendly to boot. Highly recommend.
Biren Talati
Have been a customer for over 10 years. They always provide excellent service, even when its an emergency, and it always is during the summer. Shannon is super nice and easy to work with.
Kathy Parke
They have been caring for my units for eight years and are the best ever! I wish all companies had their work ethics and honesty. This is how business should be done.
Ken Weiss
Very efficient. Fast response despite social distancing.
Hal Sacks
Great customer service and technicians!!
Kristine Buttel
We’ve been using Black Mountain Air for about 2 years now. Office is very prompt in scheduling, answering any questions and reasonably priced. Techs are always very prompt in notifying us when on their way for servicing. Bit of a mixup today but our tech, Mason, was able to service unit. Highly recommend this business! ⭐️⭐️⭐️⭐️⭐️
George Knatz
Very courteous and prompt service. Robert does great work and treats customers right. Fixes the problem without all the upsells.
Anne Whitaker
Courteous and efficient. Keep up the good work. Kudos
Tommy Johnson
Extremely prompt and professional service. Highly recommend Black Mountain Air for any service and repair needs. They are my “Go-to” for HVAC needs……
Mitchell Cohen
Recommended by a friend. Easy to get an appointment. Came on time and fixed the problem with no hassle.
Barbara Benson Gnatovich
Black Mountain Air installed 2 new air conditioners/heaters for us today. We were given a written competitive bid with all details spelled out. Everyone was extremely professional, respectful and knowledgeable. We were given instructions on how to use our new heating/cooling system. Our home was left neat and clean with no sign that major appliances were replaced outside by the garage and inside our attic. All flooring was covered with tarps to prevent any sign of dirt being tracked into the house. Thank you so much for your professionalism 😊
Christine Gal
Another excellent experience for AC repair. Fast, efficient and well priced! Highly recommend giving them a call for service
Tommie Sue Woolley
Update: Shannon, the office manager called me soon after my post to explain that there was a miscommunication and my appointment was never put on the schedule. She offered to send a tech (that was still in the field) to my home immediately. I was already gone to do other Saturday things. She promised to make things right and will be sending a tech on Tuesday. Thank you Shannon for your assistance and for making things right.
This is the third time I have called them. The past two times I have left messages and no one returned my call. So I thought I would try it again. The receptionist said someone would come by between 9 and 5pm this Saturday but they couldn’t give a window so I would have to remain home all day. Well, it’s 5:10 pm, I’ve been home all day expecting a call/visit and not a call nor a visit. Too bad. I’ve used this company in the past and have recommended them on Facebook many, many times. Three times is the charm and will no longer call them or expect them to respond. Very sad.
Tasha Boettcher
This company is amazing! From Shannon who arranges scheduling to the tech who shows up at the scheduled time. They get the job done and do it well! Wish more companies had this good of customer service!
Andrea Larsen
If you are looking for quality work and amazing customer service, this is the ac company you need to use! I am beyond appreciative of how helpful Shannon was for my family and I. She answered all of my questions, and gave me great advice. Finding a company that has this much integrity and work ethic is very rare, and I will definitely be going to them from now on! Thank you again for all of your help! I highly recommend them!
Russ Barlow
Black Mountain Air conditioning just serviced our air conditioning system on this hot Saturday. These guys have been my goto for all our properties for years. They’re prompt, courteous and complete and I appreciate them. Thanks Todd, Robert, and the gang for another good job done.
Rachelle Anne
Props for Black Mountain Air. We called them about our downstairs air 30 minutes ago; they already came, fixed and replaced the parts, left and it’s already way cooler down here. That is incredible customer service. Wowza!!! We will never call anyone else!
Aubrey Rinella
I will happily use Black Mountain Air for all my a/c needs. I came home on a Saturday to my house being 82°. As the weekend was supposed to be over 100°, I was very worried I would not have any air conditioning. I emailed the company at around 7:30pm and got a quick response from Todd. He was friendly, informative and helpful. He originally quoted me at $395, which would be way cheaper than others quotes for a Sunday. Todd let me know that someone would be about to come by between 12-2pm. Sure enough, Robert called to see if it was a good time to stop by just after 12:00pm. Robert was also timely, informative, and friendly. He explained the problem, fixed the issue and the charge was only $194! He was very efficient, only taking about half an hour. He even stayed a bit to be sure his repair was going to fix the problem. I am very happy with this company and their professional customer service! Thanks again!
Jeffrey Hoss
Air went out on Sunday night and called first thing on Monday morning. Tried several companies but they could not come out same day, even though the advertising said they could. Left a message on their voicemail and within five minutes, Shannon called back and stated she would have someone there between 1-3 pm, same day. Robert called at 1:45 and was there by 2 pm. Fixed the problem within 30 minutes and was on the way. Robert detailed the whole process to put my mind at ease. Professional, Courteous, On Time. Black Air should be the first and last call you need to make for any heating or air needs.
Susan Bren
Charlie Frey
The technician was on time. Though I had an older unit they gave me an option to fix or replace. I chose the replacement and they were able to replace it the same day for a fair price. Thanks
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