Black Mountain has always been very responsive to my home’s HVAC maintenance and very pleasant to work with.
I hooked up my own mini split system at my house, but there were a couple of issues I came across that prevented my unit from pushing refrigerant around the system. After calling Black Mountain Air yesterday, I told them about my issue and gave me an estimated time window that they had no problem meeting when they came by today. Bobby and Trevor swung by and solved my problem with ease which made me glad I called for help, because as a handyman who knows a little about a lot, it’s hard to swallow pride sometimes and accept that you need outside help when you just want to get the job done. I would’ve spent many more hours trying to figure out something Bobby and Trevor solved in less than an hour. Thanks again guys!
Every time one of the techs have been here they are efficient friendly and answer all my questions.
Black Mountain air did a great job in the service of our A/C unit. The technician was efficient, explaining his work, was very detailed in servicing the unit. I will have them here in the fall to service the heating unit. Excellent company and techs. Highly recommended. Thank You Black Mountain Air. This was a return call to service my heating unit and as always did an excellent job. There techs. are very efficient in their work and very courteous.
Installed new HVAC inside and outside units for about 60% the cost of Lowe’s and Home Depot quotes. Total installation time was about four hours. Answered all my questions regarding operation and maintenance.
A/C service was professional. There were no added costs over the price that I was quoted. I definitely will use them again and recommend to others.
My AC needed replacing. I left an email with Black Mountain Air on a Saturday and they responded quickly to my HVAC needs. I got quotes right away. The pricing was fair and reasonable for the unit and installation. By Tuesday the HVAC unit was completely installed no hassle no fuss and the price they quoted is the price I paid. No last second hidden costs or fees. I would definitely recommend them to anyone looking for good, fast, quality service for their HVAC needs.
Honest, timely response, professional, knowledgeable. They don’t try to sell me unnecessary services. I trust their diagnosis. They explain what the problem is and what is necessary to fix it.
Yannick was friendly , courteous, and provided value added service. He was credible, trustworthy and we had a business friendly rapport. The confidence you have in Yannick is well founded. I hope you will recognize him for the friendly and informative service call he performed call at our home.Arnie.
The service man was right on time. He was polite and knowledgeable. He has the part was on his truck, and he was in and out in just over an hour. I would recommend them to anyone. My daughter and son-in-law recommended them to me after having Black Mountain replace both their A/C units.
Very satisfied, got same day appt. Tech was knowledgeable and thorough. Very pleased would definitely recommend!
Yannick checked out the AC unit on ground and we both didn’t hear the noise that my RENTER described. He then check the freon and said the unit is in good working condition. He charged me ZERO yes ZERO for the service call and told me if I have problem in the future I can call them. This was completely shock to me and i know which company i WILL call for any AC service.
We have had Yannick out a few times for a few different issues. He is always professional, tidy, and does quality work. Highly recommended!
Robert was great! Arrived at the start of the time frame. He was only here for about 45 minutes. we decided to be part of their service plan. Looking forward to them servicing our furnace in the Winter!
Black Mountain is reliable and always arrives on time. The service tech is very professional and courteous. I trust them as most times they have just performed the service call without adding on other issues/services. The price is also reasonable. I rely on them every year to service my AC.
Black Mountain Air is great to work with. Easy to schedule and pay and their technician are friendly and honest. Thank you Yannick!
As usual, very efficient and friendly techs. I always call them for any problems and yearly maintenance. Great job!!
Robert from Black Mountain Air always does an amazing job! He helped me fix my parents air filter because I put it in wrong. He is very thorough and makes sure all his work is 100% correct and down! Been with company for a year and a half already and I can’t say nothing but good things!
Friendly tech. Answered all questions.
The person who came was quick and explained everything he did. We now have confidence in the ac for the summer.
Have used Black Mountain Air for the last 10 years twice a year for my spring and fall tune ups. Everyone from Shannon in the office to the technicians in the field are outstanding. Would not hesitate to Recommend these professionals and their knowledge. 10 stars give them a try you will not be disappointed. Oh did I mention my unit is 43 years old. Special Thanks to Mason who did my AC Tune up today.
Black Mountain Air is the absolute best!I’ve used them several times now and they have always been extremely professional, knowledgeable, friendly and affordable!And Robert, who has maintained my A/C is great!
Fresh Start Music – Culture Fusion Worship
Great service and fair prices!
Very nice bunch of people from the office help to installers. We have used them before, and will not hesitate to call them again if needed, or recommend them. Thanks, Pix
Technician texted when he was on the way. ez to communicate with , friendly professional and very knowledgeable.He is very good worker. I’d give him a raise he is one you want to stick around
Professional and very pleasant. On time. Robert let me know when he would be here. Very pleased with service & fixed a bad capacitor.
We love this company. They are very professional, punctual and always solve the issue.
Our upstairs unit was not blowing cold air. Called and they were very prompt on making an appointment. Service tech showed up and went above what was requested for the service that day. He performed a tune up on both units and topped off Freon. Cost to perform the service was very reasonable and saved me from buying a new unit. Great work!
One of the very best home repair companies we have ever none business with.Professional, reliable, honest, and they get the job done.We highly recommend them.
leroy the master
Great experience with a friendly and skilled tech.A/C fixed for under $200.Thank you Robert, you saved Summer.
Very professional. Thank you.
Second time using BMA. I found BMA and the technician, Robert, very honest and knowledgeable. Helpful and professional, especially with the pandemic we are in. Thank you!
Just appreciate the timeliness of the service!
Very professional and thorough annual heater tune up by tech Will. Always an excellent experience with this company.
Called Black Mountain Air for just a tune-up and cleaning. The office was very nice and quick to respond. Robert showed up wearing a mask and on time….
Robert the technician came over and was so courteous, patient and helpful.From now on Black Mountain Air is my go-to for anything AC.
So quick and efficient! Thanks Todd.
This was our second time using Black Mountain Air, but it had been many years between visits. Their customer service is outstanding. We noticed an issue with our AC on Easter Sunday. I logged into their website to see what time they opened so I could call first thing. I was surprised and pleased to find that they offer online scheduling. This is so convenient. I chose the time slot I wanted for the next day, and left a description of what services I needed. They called the next morning to give me a more specific time within the time window I had picked. I appreciated that because then we weren’t sitting around just waiting. They let us know when they were on the way. Michael was our technician. He was extremely friendly, explained everything, and gave us options. The motor in one of our units was going bad, but he explained it could probably last the season if we wanted it to. We decided to go ahead and have it replaced now. The cost for the consult, and the repair were both extremely reasonable.
Easy to schedule with convenient dates/times along with text updates. Mason was efficient, respectful and made our A/C tune-up experience a good one. We relied on Yelp as well as neighbor recommendations and our decision to use Black Mountain was a good one. We look forward to working with them for all our future HVAC needs.
These guys always do the most fantastic work. I have them service my system every year, and the respond wonderfully when I need them in between times! Great company!
Yannick was very professional and helpful, (even with all my mostly lame questions).The appointment was set and he was on time if not a little early…Checked everything and he explained what was going on.I was very happy with the service and professional manner, and highly recommend.
Excellent service and price. I have used Black Mountain Air for 4 years and they have always done an outstanding job. 😁 👍
If I had to choose one business out here in Nevada that has given the best service, Black Mountain Air would be it. The tech that came out today to do our AC Tune Up was amazing! Very professional, courteous, knowledgeable, fair, and honest. Nothing says good customer service than going a step beyond to ensure a customer is happy and pleased with their work and Robert did just that. Thank you for being a standout business. Its Black Mountain Air only for me here on out! 5 stars all the way! Don’t even bother calling another company. This is the one.
Black Mountair Air was recommended by a friend. They have been professional, on time, and have never tried to sell me a service I did not need. We will continue to use them and recommend them.
Always friendly and trustworthy. True gem in Vegas.
Very nice people. quick and good quality.
I have not even paid this company as of yet, the guys were great today. Even the owner of the company came by to see if everything was all wright. I…
I have been using Black Mountain Air for several years. They are always on time, professional and trustworthy. I will continue to use Black Mountain Air for many years to come.
I have used Black Mountain Air for more than five years. They are always responsive, punctual and professional.I really like one of their techs named Robert. I never feel like I’m being up sold and they always take their time and get things done properly.I went through several companies before I found themAnd as I was as relieved finding them as I was getting my air-conditioning working properly again
WOW, Actually a company that did and charged exactly what they said they would. No hidden fees, no hidden agenda, no surprises…And fixed the problem. We…
He explained what he did and was very reasonable.
All the techs communicate well, arrive on time and are professional.
I never worry about them inventing issues to charge me for
Yannick was terrific on today’s visit
Black Mountain Air put in our HVAC for us after the old one died and has done all maintenance. Great products, fantastic service, and competitive pricing make them my go to every time! 👍👍👍
I have used Black Mountain for the last couple of years. They are always courteous and on time. We have had their technician Robert come out and conduct our semi annual system check on our air and furnace. Always does a great job. Asks if there are any other issues. Very thorough. I will continue to use them. I recommend anyone wanting an honest, clean service, to use Black Mountain. No gimmicks, just great service.
Efficient, on time, don’t try to sell things not needed
Great service. Friendly personal.
Tracy Thomson Clower
Black Mountain Air is so honest and affordable and they have a great service turn-around time! We use them exclusively for our Air Conditioning needs for the properties that we manage, along with our personal home. Thank you Michael!
On time, courteous, identified the issue and made the repair.
Black Mountain Air, has been my go to place for anything related to Air Conditioning. They are a Dependable & Honest company, which is hard to find these days. Robert and Todd are Trustworthy business people. I highly recommend this company to anyone needing Air conditioning service or replacement.
Prompt and courteous service!
I’m so happy I finally found an honest company to work with. Everyone is friendly and professional and they don’t take advantage of you. I will be calling them back if I need anything else done. Thanks Mason for all your help!
Diane Davidson Rippere
Very professional and honest. Both times I’ve used them they have really done a great job at a fair price doing just what is needed and not trying to sell me things I don’t need. Thank you so much!
Susan Levitt Goldman
So please with Black Mountain Air! From my first phone call with Shannon, to my appointment with Mason, they have been wonderful to work with! We did need to replace our unit. I spoke to Todd about my options, with no pressure, never tried to sell me more than I needed. Will and Michael did the install. Everyone was friendly and professional! I really appreciate the hard work and dedication of all of their employees! Thank you!
Very professional, prompt and knowledgeable! Service tech wore mask, diagnosed and fixed my dads AC unit quickly, no extra charges or hidden fees. My…
on and fast very friendly and clean
Koryne Barrette Smith
Black Mountain Air is always giving a quick and honest service. You can rely on their professionalism and efficiency.
My ac went out in the office, and Shannon scheduled me really fast. Bobby the technician came out and swapped out my fan motor right away and cooled us off. Best AC company hands down.
Very professional service from Todd and the rest of the installation crew. They showed up early and worked quickly and efficiently. They finished a bit faster than they estimated and my new AC system worked great immediately.
Gregorio Goy Gomez
They have been my “GO TO” for a/c service for many years👍
Very professional and friendly service. Will definitely use them again.
So, of course our 20 year old AC unit goes out in the middle of summer with an excessive heat warning. We had home warranty which we did not use but that…
Great service, honest work.
On time and fixed quickly. Excellent.
Best price prices and excellent quality of work! Great communication as well! Hard to find these days!!!
Fast, knowledgeable and professional. Just what you want when your a/c dies in the summer! Todd was awesome. Totally recommend!
Mason is awesome. Thank you
Awesome service, same day
Very knowledgeable. They’re always on time and friendly. I would highly recommend Black Mountain Air!
These did a great job for a fair price and within a couple of days of scheduling service. This is the second time they came out to the house and both times we were happy with the service and they didn’t break the bank. Yannick was our technician and I found him very knowledgeable and pleasant. I highly recommend these guys.
They were great. Highly recommended!
These guys are the best!! Totally recommend!! Always on time and honest!!!
I love Black Mountain Air! They schedule me as soon as they can! Robert lets me know when he is on the way, he is knowledgeable and does his work timely and boom! He is done! Make Black Mountain Air your Go To for your heating, ventilating & air conditioning service people!
Best service ever! Install team was awesome! Office staff is so nice! Went above and beyond. The owner of the company drove all the way to temple bar (two hours one way) to fix a problem that wasn’t even their fault. A quality company! Thanks Todd!
We found BMA several years ago. They have been wonderful every time we need to call them. Robert came yesterday and was extremely nice, professional and he completed the work that needed to be done quickly. It was a pleasure to have him here. Love the fact the call was free! 😷😄
The service man was early by about one hour so that was nice he was efficient wore foot protectors when he came into our house took his time did everything complete seem to be very honest
One of our air conditioners fan broke. Now we are cool again. Thank you for helping us so fast. This is great company.
Quick response and did a great job getting our AC back up on a 114 degree day.
Awesome communication, great service, very professional!
Fantastic group. Mason is great.
Everyone connected to this company is courteous and knowledgeable, I always feel good when I can recommend them to someone else.
The technicians that came out to replace our system took extra care to make sure that the site was prepped to keep everything clean and damage free. Everyone was extremely friendly and professional. They worked hard and long to ensure the system was installed professionally and correctly and got us up and running in one day. Amazing! We are extremely grateful for Black Mountain Air in taking care of our family and highly recommend them to anyone looking for repair/maintenace or a system replacement.
I highly recommend Black Mountain Air. The condenser fan motor went out on one of our HVAC’s on a Sunday. Most other air service companies are closed on Sunday, but I was able to schedule a service from BMA for the following afternoon (I consulted another service first, and they couldn’t get anyone out until Friday). The two techs (one was Robert, and I didn’t get the name of the second) who came to our house were courteous and professional. They quickly diagnosed the issue and replaced the motor, and had us back in cool air within an hour. This is no small feat since our HVACs are on top of our two-story roof. It’s hard to get up there and there isn’t a lot of space to move around. It didn’t seem to bother the techs, though. I didn’t hear a word of complaint from them, and they were positive throughout and pleasant in their interactions with me and my wife. The owner, Todd, gave me a very competitive price for the service. We are very grateful to Black Mountain Air.
Black Mountain Air is the best! It’s easy to schedule service online, they’re always on time and dependable!
Robert is fantastic, honest, knowledgeable and friendly to boot. Highly recommend.
Have been a customer for over 10 years. They always provide excellent service, even when its an emergency, and it always is during the summer. Shannon is super nice and easy to work with.
They have been caring for my units for eight years and are the best ever! I wish all companies had their work ethics and honesty. This is how business should be done.
Very efficient. Fast response despite social distancing.
Great customer service and technicians!!
We’ve been using Black Mountain Air for about 2 years now. Office is very prompt in scheduling, answering any questions and reasonably priced. Techs are always very prompt in notifying us when on their way for servicing. Bit of a mixup today but our tech, Mason, was able to service unit. Highly recommend this business! ⭐️⭐️⭐️⭐️⭐️
Very courteous and prompt service. Robert does great work and treats customers right. Fixes the problem without all the upsells.
Courteous and efficient. Keep up the good work. Kudos
Best response time in this valley, with honest, authentic technicians, not salespeople.
Extremely prompt and professional service. Highly recommend Black Mountain Air for any service and repair needs. They are my “Go-to” for HVAC needs……
Recommended by a friend. Easy to get an appointment. Came on time and fixed the problem with no hassle.
Barbara Benson Gnatovich
Black Mountain Air installed 2 new air conditioners/heaters for us today. We were given a written competitive bid with all details spelled out. Everyone was extremely professional, respectful and knowledgeable. We were given instructions on how to use our new heating/cooling system. Our home was left neat and clean with no sign that major appliances were replaced outside by the garage and inside our attic. All flooring was covered with tarps to prevent any sign of dirt being tracked into the house. Thank you so much for your professionalism 😊
Another excellent experience for AC repair. Fast, efficient and well priced! Highly recommend giving them a call for service
Tommie Sue Woolley
Update: Shannon, the office manager called me soon after my post to explain that there was a miscommunication and my appointment was never put on the schedule. She offered to send a tech (that was still in the field) to my home immediately. I was already gone to do other Saturday things. She promised to make things right and will be sending a tech on Tuesday. Thank you Shannon for your assistance and for making things right.
This is the third time I have called them. The past two times I have left messages and no one returned my call. So I thought I would try it again. The receptionist said someone would come by between 9 and 5pm this Saturday but they couldn’t give a window so I would have to remain home all day. Well, it’s 5:10 pm, I’ve been home all day expecting a call/visit and not a call nor a visit. Too bad. I’ve used this company in the past and have recommended them on Facebook many, many times. Three times is the charm and will no longer call them or expect them to respond. Very sad.
This company is amazing! From Shannon who arranges scheduling to the tech who shows up at the scheduled time. They get the job done and do it well! Wish more companies had this good of customer service!
If you are looking for quality work and amazing customer service, this is the ac company you need to use! I am beyond appreciative of how helpful Shannon was for my family and I. She answered all of my questions, and gave me great advice. Finding a company that has this much integrity and work ethic is very rare, and I will definitely be going to them from now on! Thank you again for all of your help! I highly recommend them!
Black Mountain Air conditioning just serviced our air conditioning system on this hot Saturday. These guys have been my goto for all our properties for years. They’re prompt, courteous and complete and I appreciate them. Thanks Todd, Robert, and the gang for another good job done.
Props for Black Mountain Air. We called them about our downstairs air 30 minutes ago; they already came, fixed and replaced the parts, left and it’s already way cooler down here. That is incredible customer service. Wowza!!! We will never call anyone else!
I will happily use Black Mountain Air for all my a/c needs. I came home on a Saturday to my house being 82°. As the weekend was supposed to be over 100°, I was very worried I would not have any air conditioning. I emailed the company at around 7:30pm and got a quick response from Todd. He was friendly, informative and helpful. He originally quoted me at $395, which would be way cheaper than others quotes for a Sunday. Todd let me know that someone would be about to come by between 12-2pm. Sure enough, Robert called to see if it was a good time to stop by just after 12:00pm. Robert was also timely, informative, and friendly. He explained the problem, fixed the issue and the charge was only $194! He was very efficient, only taking about half an hour. He even stayed a bit to be sure his repair was going to fix the problem. I am very happy with this company and their professional customer service! Thanks again!
Air went out on Sunday night and called first thing on Monday morning. Tried several companies but they could not come out same day, even though the advertising said they could. Left a message on their voicemail and within five minutes, Shannon called back and stated she would have someone there between 1-3 pm, same day. Robert called at 1:45 and was there by 2 pm. Fixed the problem within 30 minutes and was on the way. Robert detailed the whole process to put my mind at ease. Professional, Courteous, On Time. Black Air should be the first and last call you need to make for any heating or air needs.
The technician was on time. Though I had an older unit they gave me an option to fix or replace. I chose the replacement and they were able to replace it the same day for a fair price. Thanks
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