Excellent service, no pressure tactics, didn’t try to oversell.
Quick and professional HVAC inspection!
Responsive professional honest service
Top-notch—-technically proficient professionals. AC system thoroughly analyzed; problem verified & corrected in a timely manner. Everything well explained in layman’s terms. Well done Andrew!
Condensation line was blocked and repaired in a professional matter and time. I recommend Black mountain air condition for insulation and all repairs. Also they don’t over charge the customer and do the job the right way with skilled technicians.
Black Mountain Air’s very professional, hard working crew did a fantastic job on a very hot day, in an attic and on the ground, installing a new system. They showed up at 7a and worked non-stop through 2p to complete the job. The guys are all respectful and friendly, as well. Price is very fair and equipment is quality. We will definitely recommend Black Mountain Air to friends. Thanks again!Update: Had a slight post-install hiccup several days after install and called to have it checked out. A very nice lady at BMA took my call and Andrew came out and took care of it first thing this morning, he was very professional, knowledgeable and friendly, took 10 minutes to correct the issue. The unit works great, cools great, love it! Highly recommend BMA and their amazing crew.
Andrew and scott were friendly , courteous, and provided value added service. They were credible, trustworthy and we had a business friendly rapport. The confidence you have in andrew and Scott is well founded. I hope you will recognize them for the friendly and informative service call and repair they performed at our home.Arnie.
Black Mountain Air was referred to me by a family friend. I read many of the reviews online which were also very positive. Long story short, I contacted 5 companies for an estimate on on installation for an HVAC replacement in my home. From start to finish they were professional, on time for appointments, willing to answer questions, etc. The varying range of install prices that I was quoted are crazy. Black Mountain had the best price with similar warranties and products. The install guys were friendly, answered any additional questions, and cleaned up before leaving. I would definitely recommend!UPDATE-The first post was in February 2023 and everything is still working well with that unit. I needed the second unit replaced this July 2023 and Black Mountain Air did a great job completing the work. … All workers from the office staff to install workers were professional and friendly answering questions. At this point it is about any follow up and quality of the AC unit. I will continue to recommend their service.read more
Jeremy Jobin [Physical & Occupational Therapy]
Quick response, quick diagnostic. Quickly fixed.
Andrew was awesome, troubleshot the issue immediately and had us up and running in no time. Will be calling Black Mountain Air from now.
Good service by Yannick very efficient and professionally handled details.
Black mountain responded quickly to our online request to service our unit. They sent out someone within minutes. The tech Yannick was very nice, helpful, quick, and explained everything very clearly. He had the unit back up in a relatively short time. I highly recommend Black Mountain and Yannick.
I’m very satisfied with Black Mountain Air100% recommend this company
Honest, timely response, professional, knowledgeable. They don’t try to sell me unnecessary services. I trust their diagnosis. They explain what the problem is and what is necessary to fix it.
Andrew did a fantastic job! He was very thorough and informative and helpful!
Thank you so much Yannick and Andrew 🙏🏾 You guys are so amazing. Great customer service and really helpful. You guys really care about your clients, genuinely. My A/C is blowing cool air again. Thank you for the tips and suggestions. I want to say thank you to Kyra and Rhiannon as well. I appreciate your help and support. May you all have an abundance of blessings today , and every day! You guys are the best! I love you ❤️ Black Mt. A/C 🏆
From first contact with this company to completion of installation was less than 48 hours. Seamless process. Everyone we dealt with just bent over backwards to get the job done quickly. We will never use any other company for our hvac needs. Highly recommend.
Excellent service. Kept you updated on what was needed.
Michael is friendly and professional. He found a problem quickly and fixed it in half an hour.
As usual Black Mountain quickly and efficiently spotted the problem and immediately fixed it at a fair price. We appreciate their ongoing care of our systems.
Explained different manufacturers, warranties, size needed for house, etc. Came on time, they new what they were doing for sure. Definitely Black Mountain Air is who I will stay with and recommend to everyone.
Andrew was very kind and very professional .
I called Black Mountain the morning after my aircon went out, September 20, 2023. They were able to get a tech out before noon, temperatures rising, which I appreaciated. The tech, Robert, knew his business. A quick diagnosis of the problem revealed a faulty capacitor, which Robert was able to replace in 15 minutes. We spent another ten minutes discussing my 24 year old system, what I could expect going forward. It was an excellent service call in every way and capacitor fix was inexpensive. I couldn’t be happier.
The technician arrived early and was very professional. He took the time to check my system and give me multiple options for problems that were found. He was even transparent enough to let me know he would not be able to fix some of the problems due to the age of my system. Great service that I will use again once I decide to upgrade my HVAC system.
Very happy with quick response from service, Mechanic was very professional and kept us informed of his progress and repair needed.
Robert was extremely efficient and knowledgeable!
Arrived early. Very thorough. Explained everything he checked. Great service.
Excellent service as ALWAYS
I use them for my annual tune up. Great company to work with. Easy scheduling, prompt, and professional!
I have used Black Mountain for years and always had great service at a fair price. I tell anybody who will listen how much trust I have in this group. They are HONEST!!!!
Of course the a/c decided to quit during this brutal heatwave. 2 weeks of 110+. I chose this company based on the reviews and fact I am supporting a local family business. Yannick was able to quickly replace the motor for the fan which brought the a/c to life. I will definitely use this company for all future a/c needs. They don’t try to sell you stuff you don’t need, no high pressure sales and the prices were very fair. A/C runs much quieter now also so I am happy with that.
Black Mountain is my go to company for all a/c & heating needs. Has always been professional, never has tried to upsell or try to sell me that wasn’t needed. Quick scheduling & always on-time.
This is my second time using Black Mountain Air. In both cases they have been extremely professional, prompt, responsive and made sure the job was done right. You always worry about cost but they thoroughly walk you through All options and provide you with recommendations both long term and short term ( which usually equals in spend). I am hopeful that I won’t have to call on them again in another 8 years but if I need a HVAC repair, I will be calling Black Mountain.
Andrew was prompt, informative, polite, general good experience all round. Would definitely call on Black Mountain Air again when we need HVAC services
Came as quickly as possible, same day. I will definitely recommend and call again.Thanks you so much.
If I could give Black Mountain 100 stars I would. I contacted Black Mountain Air in order to come out and do a diagnostic visit for my air conditioner. Michael was our tech. He did an amazing job especially when it came to explaining things to us that we could understand. He did a thorough job checking everything. Michael found what the noise was that we were experiencing when our air conditioner fan turned off and resolved the problem. I would totally recommend Black Mountain Air.
Called at Noon and service was done at three the same day. Analyzed the problem and repaired in a timely manner. Pricing was very fair, and done professionally. Everything was explained so there was full transparency. Highly recommend this company.
Robert did a fantastic job repairing our A/C issue. Great customer service, and he was very knowledgeable. This company is honest and fair. Thank you!
Robert with Black Mountain Air was spectacular in his professionalism, price, and service. He was on-time, knowledgeable, and didn’t try to sell me any third party services. I will be using Black Mountain Air for all my A/C needs and I recommend them.
My AC needed to be replaced. Black Mountain air responded quickly. I’ve been using this company for years for maintenance and everyone I’ve met and spoken to have been helpful and professional. I can’t say enough how great this company is!
Tyler and his crew arrived on time, and got right to it. Two units installed and operating within the day. Very friendly and courteous guys. Couldn’t ask for better service.
Great experience all around! Wonderful customer service on the phone. Our technician, Robert, arrived on time and quickly diagnosed and treated the problem with our AC unit. I look forward to future interactions with this company.
Robert was awesome! Showed up on time, diagnosed the problem and had it fixed promptly!!!! He was very knowledgeable and articulate!
Michael answered all of my questions patiently and took the time to complete the job right even though it was after 5pm. Thank you
Great company. Very honest. Just had preventive maintenance on our two systems (over 20 years old).
I wanted a A/C check up. Great job. Showed up early. Told me about everything I wanted to know about my system. Thanks
Yannick is great!Arrived on time and was very thorough and explained everything in detail. We even received a follow-up call from their office. We are in the quoting stage for unit replacement and so far Black Mountain Air is a great contender. Thank you for your time and service.
Michael was very professional and would definitely use there service again.
A faucet was inadvertently damaged by the Black Mountain technician and he informed me of the situation. He committed to replacing the faucet which he did this morning and clean the fan coils as an extra favor. I’ve been dealing with Black Mountain for about 3 years and they do not disappoint me with their customer service and follow up.
They did a wonderful job! It was quick and well done! I was referred by a friend and will now refer them myself.
Who wants to go to bed with your AC unit that died an hour ago? How sweaty night with no sleep. I saw their amazing reviews and scheduled an appointment online for the following day and Robert showed up on time and had my AC up and running within an hour. It’s 112 degrees outside and he saved us!
Black Mountain Air has been amazing! The techs are knowledgeable, friendly and always have been on time. In the heat of the Vegas area, it is comforting having them on speed dial!
They were great. They cam earlier than expected which is great when your a/c isn’t working. My technician gave great advice ro help me on the future with my a/c health.
The service was excellent and installers were polite and very helpful. They answered all my questions and cleaned up the area before they left. I would definitely recommend this company.
Good competent timely service!
I really appreciate this company because they are responsive and provided an honest evaluation of the problem, not just trying to squeeze as much $$ out of you as possible. In a time where every contract servicer seems to be about charging “enough to make it worth their while,” I’m glad there is still a company who charges for what the actual problem is! Repair done: Fan on A/C condenser was making a horrible noise. Robert came out and installed a new condenser fan motor for a fair price.
What else can you say, I think this company has it going on.
Robert was very thorough. He went through my entire house and let me know what he was doing and why. Great young man. Thank you so much for your quick response.
Reliable reasonable and shows up!!
Service was top notched. I will definitely use you again.
Yannick is very efficient and friendly. Won’t use another company.
From initial contact to installation everything went smooth. I voiced my concerns about my old dying unit to them and we quickly came up with a plan. On the same day I had a technician out to measure for the new unit and an estimate. 2 days later I had a crew of technicians out at my house installing the new unit. The whole install took about 3 to 4 hours start to finish. Everyone I dealt with either in person or over the phone was great to work with.Update: Had them out for my spring checkup and the tech was great! Cleaned the unit, inspected and tested everything.Update:Special shout out to Tod who sat with me over the phone assisting in coming up with solutions to an issue I’m having while getting the house reroofed. Top notch customer service from everyone I have dealt with at Black Mountain Air.… Very personal and professional customer service.read more
I reached out to Black Mountain Air after having a really negative experience with a different AC company. Black Mountain was responsive, thorough, and fairly priced. That’s difficult to find in an AC company.
I’ve used Black Mountain on several occasions for tune-ups and miscellaneous issues with my furnace, thermostats and a/c. They’ve been very easy to work with – they communicate well, arrive on time, and do what they say. I felt that their prices were fair.Recently, I decided to replace my 18-year old hvac systems and asked Black Mountain for bids. I ended up choosing their solution. The installation of the new furnace and a/c went smoothly. Their bid wasn’t the lowest price. But, compared to others, their solution appeared to be a much better value – a 2-speed, top-rated a/c with a high-efficiency furnace for just a bit more than the bids from other competitors for less efficient systems.Overall, I’m very please with Black Mountain and happily recommend them to others.
Technician was knowledgeable, courteous and very professional. I always use Black Mountain and I’m never disappointed. Excellent service and great staff.
Professional. Explained everything up front. Will use again in the future.
We have used this company 3 times and every time we are super satisfied. Fast, friendly, honest people.
This company always does a great job. They are prompt and really know what they’re doing. Andrew just left and he is polite, pleasant in every way and very professional. We could not be more happy with Black Mountain Air.
Thank you so much for getting to us so quickly. Andrew was very professional and very helpful. Much appreciated. We will be calling you again.
Great service and explaining the repair in detail.
Great service, good price and friendly!
Absolutely would recommend this company to anyone. Fast service, extremely professional and very helpful.
Great job to say the least. Thank you for your service and I come down for your choice of personal. Good people!
Andrew saved the day! He found the problem, fixed it and took the time to educate me more on my system and how it works! He was honest and caring.
Black Mountain Air is from my experience fantastic. The A/C tech Roberts integrity is spectacular. The A/C overheated and just needed a reset. Robert could have said anything and charged $$$$$, but he did not. He spent the time to troubleshoot and explained his findings. I want a company that I can trust, and Black Mountain Air is that company. Keep up the great work!
![Jeremy Jobin [Physical & Occupational Therapy]](https://lh3.googleusercontent.com/a/ACg8ocLTc0RXrdeW4vVqe8mii76EjudZiFX1331pBkYaGr8=s120-c-rp-mo-s256-br100 "Jeremy Jobin [Physical & Occupational Therapy]")
