Black Mountain Air installed a new furnace and A/C system for us. They were professional, always on time, and all around good people. Never felt pressured to purchase and finished the project in a timely manner.
Have used Black Mountain Air for the last 12 years twice a year for my spring and fall tune ups. As well as any needed repairs.Everyone from Todd the owner and Rhiannon in the office to the technicians in the field are outstanding. Would not hesitate to Recommend these professionals and their knowledge. They are local and live in our community. We bought a new unit in May and are more than satisfied they stand behind all their services. I still do my twice a year maintenance even with the new unit. If you are on the fence about a new HVAC system or any repairs Large or small look no further than Black Mountain Air. A special Thank you to Andrew who was my technician today. 10 stars give them a try you will not be disappointed.
The Black Mountain team was great to work with. Starting with a friendly, competent HUMAN answering the phone to speak with me.The first appointment was booked for less than two hours after I called – and the technician arrived on time. After several attempts at repair, it was determiend that we needed a replacement A/C unit. It was 107 degrees with more heat coming so we needed to act quickly. We were provied with 3 quotes. The installation appointment was the next morning. The team arrived on time, and were courteous and respectful of our home (and our dog). They placed drop sheets throughout the house to trap any dirt from the removal of the old equipment.They worked throughtout the day (and the heat) to remove and replace the equipment. The heat in the attic was oppresive. The team took one short… lunch break (informing me of their planned return time) and by late afternnoon, we had A/C running. I highly recommend Black Mountain.read more
Got call back quickly to make appointment. Received text and email right away with date and time. Got text when tech was in the way. Company very professional.Robert was very nice. He even helped me by changing out my filters so I didn’t have to climb the ladder!
Both heating systems serviced for Winter.
Very professional. Went right to work. Very pleased Yannick is great and so friendly and happy person he is a pleasure to have come to do the work. Thank you for service.
We appreciate Andrew’s thorough explanation of what was going on with our heater. You have a valuable employee!
I have been their customer for over 20 years and am thoroughly pleased. They have replace both air conditioners and have done maintenance over the years. They are always courteous, reliable and very friendly.They are my favorite service, I have lived in Vegas for 55 years, they are unbeatable!
I have used this company since the beginning. They have always been wonderful, prompt and fair. I recommend to everyone I know.
My AC wasn’t cooling on a hot afternoon this week. I called Black Mountain AC because they had great reviews online. They said a tech could come out that afternoon. Andrew showed up within the hour, checked my system, replaced a part and got me cooling within 15 minutes. No fuss, no mess. I will definitely use Black Mountain for my future AC services and hopefully they will send the ever efficient Andrew to take care of it. Faye Skrak
Been using them since we moved in. Yannick is great!
They are professional, honest with quality people! I will certainly refer them to friends and family!
Heater went out, contacted Black Mountain Air, they came out same day an informed me my unit would need to be replaced due to a cracked heat exchanger on my 1980s Unit. The replacement process was quick and smooth. Awesome service received in a quicker than timely manner. Thanks Kyra for all the help!
Andrew was excellent, was proactive in finding a problem as he checked my system out and fixed it immediately. I was very impressed!
This company came highly recommended on Nextdoor app and they didn’t disappoint. The person I scheduled with was super friendly and Yannick, who came to provide service, was so nice, worked quickly, tolerated my annoying dogs and did it all with a great smile!!! Thanks Black Mountain Air.
I called this morning, they came out the same day and fixed everything in a great timely manor.I would recommend them to everyone.Never have I experienced such GREAT service.Thank you from the bottom of my heart.You guys are the BEST.
Andrew diagnosed the issue and made necessary repairs to get the furnace working again. Was on time, very professional and honest with recommendations
I love them! I can text them 24 hours a day and they always get back to me super quick and they are able to come and resolve my issue same day! Thank you so much!
Trusted Black Mountain Air for years. They’re always fair, professional and timely.
I have received excellent service for many years. Thank you!
This company always does a great job. They are prompt and really know what they’re doing. Andrew just left and he is polite, pleasant in every way and very professional. We could not be more happy with Black Mountain Air.
It was the yearly tune-up on my heating system.
Easy to schedule online with convenient dates/times along with text updates. I forgot to schedule my heating maintenance appt and they sent me a personal text to see if I still needed them. I am so thankful and got an appt the very next day (today). As always, Yannick was efficient, respectful and made our Furnace tune-up experience a good one. We have used Black Mountain for a few years now, absolutely love them and recommend them to everyone.
This was my first Winter Tune Up with Black Mountain. I am delighted with the professional and efficient service. Yannack, the technician was thoughtful and answered my questions clearly. I will be using Black Mountain for my summer tune up.
Black Mountain Air responded to our call right away & came out within a few hours. Your technician Robert was very helpful & honest in conducting business with me. I highly recommend this company to anyone that needs the services above. You couldn’t ask for better service!
Great customer service from technician and office staff. Professional, prompt and explained problems well. Will definitely use again.
These guys are amazing! We had a company come out and quote us 15K to replace a unit, when all it needed was a cleaning. We ended up paying $90, they saved us almost $15,000! The best company in Las Vegas!!!
Great people to work with and very Professional and very responsible
Michael and Brandon are extremely pleasant and professional workers who took care of my maintenance problems at a very fair cost. They were patient, explained everything to me and did a great job. I would highly recommend them.
Performed overall system check.
Service was explained and completed timely. Andrew changed house filters and regulated thermostats. He seemed very through and knowledgeable, was pleasant and cheerful.
Andrew was on time, pleasant, professional and took the time to ask us if we had any questions and offered suggestions. Will call them for future service.
These guys came and did a great job. Diagnosed my problem and didn’t over charge. These dudes killed it.
I was pressed for time on this job and Michael apparently made a schedule adjustment in order to accommodate me. Michael actually arrived early. Michael was very knowledgeable, efficient, and was extremely nice. I called to make my appointment on short notice as our heating system upstairs had failed the previous evening. They were really great at getting me scheduled and I have to say that their pricing is very reasonable. I highly recommend this company.
From first contact with this company to completion of installation was less than 48 hours. Seamless process. Everyone we dealt with just bent over backwards to get the job done quickly. We will never use any other company for our hvac needs. Highly recommend.
Services were professional and fast. Tech walked me through the functions and was very polite.
Andrew with black mountain is always professional and on time. I will never go anywhere else but Black Mountain.
Andrew was amazing! Super knowledgeable and explained everything thoroughly. He showed me the issues so I knew he wasn’t making anything up. He trimmed my grass away from the condensing unit since it was suffocating the condenser. He spent the time and explained the changes coming to the industry in NV with the new laws so I could make an educated decision on a new unit. Super impressed. Others I know have used Black Mountain Air and all have had the same experience. Money well spent.
이 업체와 약 15년 동안 거래하고 있는데 항상 솔직하고 정확한 판단으로 빠른 써비스을 제공해주어서 매우 고맙게 생각 합니다 제가 여러개 랜톨 하우스있는데 항상 AC 문제로 어려움이 있지만 그래도 이회사 가 있어주어서 많은 도움을 받고 있읍니다 그중에 단연 우선인것은 정말 믿을수 있다는것 입니다 앞으로도 이 회사가 많은 발전과 성장이 있기를 바랍니다. God bless 🙌
Again, excellent service and good value for the money. Technician was on-time and did what he was tasked to do. No issues were noted.
Black Mountain Air has always provided us with exceptional quality products and service. They worked with us on pricing as well, and I am more than pleased with today’s replacement of our A/C and Heating system. Michael and Tyler are to be commended on this immaculate installation. Thank you to Todd and your crew!
Amazing. I wouldn’t use anyone else. I have had other companies fix my AC and they don’t compare. Highly recommend!
Excellent, efficient and top quality service..
Andrew was friendly, professional and very knowledgeable. Always pleased with Black Mountain Air service.
They notified me when they were on the way. I love that I got a good explanation of what went wrong.
They do excellent work and if there is a problem they will fix it and make it right. I really think highly of this company.
Highly recommend!! Great customer service and always on time!!
Black Mountain Air did a great job installing the new HVAC unit for the house. Very responsive, on time, removed the old unit and installed the new one with no issues. Working great!!
They did a great job, very respectful of time and let me know when they were on their way. Very clean and tidied up after the job.
The business is managed very professionally. From initial contact to estimating to scheduling, to actual work, every step of they way, they keep us posted, on time, and finished the work as promised. That can’t be said for most contractors. I’m very satisfy with their service and highly recommended. They may not be the cheapest but you get the best service.
This is my second call to Black Mountain Air. My technician was courteous, professional, and prompt. Everything was communicated to me clearly and thoughtfully. I was treated as if my continued business with them was as important as my current business which is not always the business model for a repair service company.
They are always fantastic and honest. I have used them several times and I will again in the future. Family Owned and a great business with integrity.
Andrew was helpful and a positive technician representing Black Mountain Air Conditioning & Heating Company.Thank you,Richard M.
Quick and efficient. Was able to come earlier than scheduled so that was great! Prompt service with a smile 😃
Black Mountain Air is the absolute best!I’ve used them several times now and they have always been extremely professional, knowledgeable, friendly and affordable!And Yannick is amazing!!!
Great work for a fair price excellent cleanup had a whole HAVC system installed office was very helpful keeping us informed
Absolutely THE most honest and trustworthy HVAC in Clark County. I’ve used them three times now on my old AC unit and they are always awesome. Thanks guys !!!I just had my old AC unit replaced by BMA, and it was nothing short of impressive.The crew was right on time, the crane showed up right on time, it was a well oiled machine. They had me up and running in about four hours !!!Customer for life, although I probably won’t need to call them for hopefully a decade 🙏🏻
Excellent 5 star service.
He came in the agreed arrival time period and did his work immediately. He explained the condition of the Heater before leaving.
My air conditioner stopped working. Todd from black mountain air came to my house very fast and diagnose the problem. In less than 24 hours he had replaced my air conditioning unit and fixed everything perfectly. His staff was amazing and professional. I recommend this company to anyone who needs anything regarding air conditioning or heating. Black mountain air is the best.
Carmen Andrews [Nevada Learning Academy]
I can’t recommend Black Mountain Air enough! They are reliable and trustworthy. I have them out regularly every 6 months for a few years now to check my a/c or heating system. Always professional and I never feel like anything they’re saying I need done isn’t necessary. They aren’t pushy, always friendly and have great communication.
Andrew was very knowledgeable and answered all my questions. Price and service was excellent.
The service man took his time to analyze the proficiency of the system and answered questions well.