Our air conditioning unit was starting and stopping all the time. Had another company look at it, they said the compressor needed to be replaced: $2.700, they suggested it would even be better to replace the whole unit: $4.522. As the unit is only 6 years old and I heard some weird stories about amps and gas, I decided to get a second opinion from Black Mountain Air. Their technician was very professional and honest. The compressor was just fine, there was no need to replace it at all. The only thing that had to be replaced was the capacitor: $229 for parts and labour. The unit is running fine now and all tests after repair are perfect. Thank you guys!
Extremely prompt and professional service. Highly recommend Black Mountain Air for any service and repair needs. They are my “Go-to” for HVAC needs......
The crew from Black Mountain did great from their estimate, which I compared to Lowe’s, Costco, and another local HVAC company. Their technology with scheduling and financing options is polished to say the least. They had financing options others did not! 3, 5, or 11 year terms with good rates. And Shannon approved me in less than 5 minutes. Great service, lowest cost, and a very clean install at my house! I would highly recommend Black Mountain Air! I have a 12 year warranty when the industry standard is at 10 years. I did a complete haul away and install of a new system.
If you are looking for quality work and amazing customer service, this is the ac company you need to use! I am beyond appreciative of how helpful Shannon was for my family and I. She answered all of my questions, and gave me great advice. Finding a company that has this much integrity and work ethic is very rare, and I will definitely be going to them from now on! Thank you again for all of your help! I highly recommend them!
This business is legit 5 stars !! From
My first quote request, I received a prompt response! From then on , customer service has been nothing but amazing ! Todd has been awesome , Robert was the technicians that came out to do the service call and he was also amazing ! Haven't done the job yet , but I'm certain it will be nothing but awesome !
This is the second time I've called with an issue and had someone come to my home almost immediately. Within two hours of calling, our furnace is working again perfectly. Their service is truly amazing.